Reliance Industries, led by billionaire Mukesh Ambani, unveiled a range of AI-driven services during its annual shareholder meeting. The services include Jio Call Agent, an AI assistant that can join phone calls to transcribe conversations, generate summaries, and perform tasks such as booking cabs, ordering food, and making reservations. The service, which can be activated by saying “Hey Jio,” is expected to launch later this year for Jio’s more than 500 million users.
By embedding the service directly into its telecom network rather than offering it as a standalone app, Jio is betting AI assistance can become a native feature of phone calls. The approach could reduce consumers’ reliance on third-party call-assistant apps and give Reliance a powerful distribution advantage in an increasingly crowded AI market. Reliance also unveiled an AI-powered version of its MyJio app that can perform tasks on behalf of users, from activating eSIMs to selecting roaming plans, through natural-language requests.
The company further introduced TeleFrame, a home display that uses AI agents to proactively surface information and recommendations, such as weather alerts, schedules, and household reminders. The product appears to echo a broader industry push toward ambient AI assistants for the home, an area being explored by companies including Amazon and Google. Source: techcrunch
