Dyson released the CameraJet on September 8, saying it uses a macro-lens camera to identify gaps between teeth. It is the company's first major update to its oral care products since 2019.
Dyson reported the CameraJet has a 12.5-milliliter reservoir and is trained on 470,000 dental images, allowing it to identify gaps within 100 milliseconds. That compares with earlier models that lacked such advanced targeting.
The CameraJet is built on Dyson's proprietary camera and fluid delivery system and targets users seeking advanced oral hygiene. Availability began in the US, UK, and Singapore, initially for consumers interested in high-tech dental care.
"We have identified a single component issue affecting a small number of early batches," said Liv Thomas, the company’s head of Beauty Communications. Thomas confirmed that Dyson would not answer questions on where—if anywhere—the Dyson CameraJet was still on sale worldwide.
The announcement follows the product's launch in September, which was met with immediate reports of water in the battery compartment and failures within 30 seconds of use. The source itself frames the significance as a challenge for Dyson's engineering and quality control.
Dyson did not say what the faulty "single component" is, what problem it’s causing, or how many units have been affected globally. The source says the company refuses to detail the issue or confirm when it stopped shipments of the $500 device.
Source: arstechnica
